Community Guidelines

Our Guidelines

Every day, millions of young people globally turn to Wizz for virtual socializing and forging genuine connections. Guided by our core principles of transparency, security, and confidentiality, we strive to create a welcoming environment where users can express their true selves, free from the pursuit of followers and ‘likes’.

The Wizz community is crucial in shaping our app into a warm and inclusive space, and we believe it all begins with fostering a welcoming and respectful atmosphere. Our Community Guidelines establish the essential norms and expectations to safeguard our community and encourage a culture of inclusivity, sharing, and connection; they clearly define acceptable and unacceptable behaviors on Wizz. All new users are required to agree to these guidelines upon joining the app.

When there’s a breach of these guidelines, we conduct a thorough investigation and respond. This response may range from issuing a warning, filtering and deleting content, to fully suspending an account. We urge our users to bring any issues to our attention by Reporting, and our algorithms also flag potential guideline violations, enabling us to act promptly.

Under 18? Ask a trusted adult to explain anything you don’t understand on this page for a safe and informed experience on Wizz.‍

This content policy is a set of rules that tell you what kind of things you can post on Wizz. These rules help make sure that everyone using the app is safe and that everyone has a good experience. ‍

Here are a few examples of behaviors that are prohibited on Wizz:

  • Bullying or being mean to other users.
  • Posting pictures or videos that are violent or scary.
  • Posting pictures or videos of people who haven’t given permission to be on Wizz.
  • Posting pictures or videos of things that are against the law.
  • Pretending to be someone else. ‍

While Wizz aims to allow its users to exchange ideas and content freely, Wizz does have certain standards around the User Content it allows on the app. In particular, by using the Service, you agree not to post, submit or otherwise make available on the Service User Content that:

  1. may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal;
  2. may create a risk of any other loss or damage to any person or property;
  3. seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  4. may constitute or contribute to a crime or harm;
  5. contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people, libelous, threatening, profane, obscene, or otherwise objectionable;
  6. contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets);
  7. contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or
  8. contains any information or content that you know is not correct and current. ‍

Identity and age

Maintaining the authenticity of the Wizz community and minimizing the risk of online abuse is crucial, which is why it’s important that our users genuinely represent themselves. We require all users to provide accurate information upon registration, and we conduct verifications on these personal details to confirm their age and identity.

When you create an account on Wizz, we ask for your: 

  • Username
  • Date of birth
  • Gender
  • A clearly visible photo of your face taken on your phone during sign up

Your Wizz account should be exclusively yours (not shared with others) and must not be used to impersonate anyone else.

If you submit false personal information (such as inaccurately stating your age) or impersonate someone else, we reserve the right to suspend your access to Wizz.

More information on our age and identity verification methods is available on our Safety page. Should you suspect that a Wizz user is misrepresenting their identity, please let us know by Reporting in the app or submitting a complaint here.

Sexual content and nudity

Some content and behaviors might not be suitable for our community and could pose risks to involved users, particularly minors. Therefore content involving nudity, partial nudity (revealing clothing, underwear, swimsuits out of context or images topless) are prohibited from Wizz.

Here you can find more information about Safety and get advice about Sexual exploitation if you or someone you know is experiencing it. Please, don’t forget to Report any inappropriate activity.

Harassment and bullying

We anticipate that all members of the Wizz community will engage with one another respectfully. We do not tolerate bullying, harassment, or any actions that might inflict harm or make users feel uneasy or threatened. This includes taunting, name-calling, circulating rumors, disclosing private details or content, and any other actions intended to deliberately hurt others.

Furthermore, we strictly prohibit sexual harassment and unsolicited sexual advances towards other Wizz users. This policy covers any actions directed at users involving undesired sexual conduct, content, remarks, and solicitations, as well as disseminating another user’s confidential information and sexually explicit material to others without the individual’s permission.

Find here more information about Bullying and Sexual exploitation and don’t forget to look at our Safety page. We encourage our users to Report any inappropriate content either here or in the app.

Hate speech and discrimination

Everyone deserves to feel secure and free to express their true selves on Wizz. We have zero tolerance for offensive content and malicious behavior on our app, including any form of violence, hate, discrimination, or abuse aimed at individuals or groups based on their race, ethnicity, nationality, religion, gender identity, sexual orientation, or any disability or health condition.

Additionally, we strictly forbid the promotion or glorification of ideologies or groups that advocate for hate and violence. This includes the distribution of terrorist or extremist content, expressions of support for such ideologies, groups, and their representatives, as well as the posting of symbols and slogans linked to these harmful beliefs.

Here you can find advice about Hate speech and how we keep the platform safe for our users.

Personal privacy

Every Wizz user has the right to privacy; we do not allow members of our community to share or access another user’s  personal information, such as their full name, home address, phone number, email or social media details, or personal photos and videos without prior permission.

Here you can find our Privacy Policy.

Harmful behavior

We prioritize the safety of our Wizz users. We take action when members of our community promote harmful behavior, especially to younger users, or when harmful content is shared. Consequently, we prohibit all content related to drugs and alcohol, as well as any content that portrays these behaviors.

You are welcome to visit our Safety page to learn more about moderation and safety on Wizz. We also encourage our users to Report any behavior they consider harmful.

You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights or rights of privacy. To the extent that your User Content contains music, you hereby represent that you are the owner of all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the license to Wizz included in the Terms of Service.Wizz reserves the right, but is not obligated, to reject and/or remove any User Content that Wizz believes, in its sole discretion, violates any of these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer’s Guild of America, or any other rights organization.