yap by wizz

Privacy Policy

Last updated October 2025

Before you start

YAP by WIZZ is made for users under 18 but older than 13 years old. If there’s anything on this page you don’t understand, please ASK A TRUSTED ADULT TO HELP EXPLAIN IT. This will help you stay safe and know what’s going on while you use the app.

If you are a parent and find out your child under 13 has created an account, please contact us at legal@wizzapp.com so we can remove their information and delete the account.

Before you start

YAP by WIZZ is made for users under 18 but older than 13 years old. If there’s anything on this page you don’t understand, please ASK A TRUSTED ADULT TO HELP EXPLAIN IT. This will help you stay safe and know what’s going on while you use the app.

If you are a parent and find out your child under 13 has created an account, please contact us at legal@wizzapp.com so we can remove their information and delete the account.

Before you start

YAP by WIZZ is made for users under 18 but older than 13 years old. If there’s anything on this page you don’t understand, please ASK A TRUSTED ADULT TO HELP EXPLAIN IT. This will help you stay safe and know what’s going on while you use the app.

If you are a parent and find out your child under 13 has created an account, please contact us at legal@wizzapp.com so we can remove their information and delete the account.

Before you start

YAP by WIZZ is made for users under 18 but older than 13 years old. If there’s anything on this page you don’t understand, please ASK A TRUSTED ADULT TO HELP EXPLAIN IT. This will help you stay safe and know what’s going on while you use the app.

If you are a parent and find out your child under 13 has created an account, please contact us at legal@wizzapp.com so we can remove their information and delete the account.

HOW WE HANDLE YOUR PRIVACY

We are WIZZ ("we" or "us"), and we promise to protect your information. This policy explains how we collect, use, and keep your information safe. 

YAP by WIZZ is an app for making new friends and chatting with them. Before you use it, please read this page to understand how we handle your personal info — that’s any information about you. 

If you’re not sure you understand everything, please talk to a trusted adult before using the app. If you have any questions, you can always email us at legal@wizzapp.com.

We are in charge of your personal information, which means we decide how it's used and are responsible for keeping it safe.

HOW WE HANDLE YOUR PRIVACY

We are WIZZ ("we" or "us"), and we promise to protect your information. This policy explains how we collect, use, and keep your information safe. 

YAP by WIZZ is an app for making new friends and chatting with them. Before you use it, please read this page to understand how we handle your personal info — that’s any information about you. 

If you’re not sure you understand everything, please talk to a trusted adult before using the app. If you have any questions, you can always email us at legal@wizzapp.com.

We are in charge of your personal information, which means we decide how it's used and are responsible for keeping it safe.

HOW WE HANDLE YOUR PRIVACY

We are WIZZ ("we" or "us"), and we promise to protect your information. This policy explains how we collect, use, and keep your information safe. 

YAP by WIZZ is an app for making new friends and chatting with them. Before you use it, please read this page to understand how we handle your personal info — that’s any information about you. 

If you’re not sure you understand everything, please talk to a trusted adult before using the app. If you have any questions, you can always email us at legal@wizzapp.com.

We are in charge of your personal information, which means we decide how it's used and are responsible for keeping it safe.

HOW WE HANDLE YOUR PRIVACY

We are WIZZ ("we" or "us"), and we promise to protect your information. This policy explains how we collect, use, and keep your information safe. 

YAP by WIZZ is an app for making new friends and chatting with them. Before you use it, please read this page to understand how we handle your personal info — that’s any information about you. 

If you’re not sure you understand everything, please talk to a trusted adult before using the app. If you have any questions, you can always email us at legal@wizzapp.com.

We are in charge of your personal information, which means we decide how it's used and are responsible for keeping it safe.

WHAT DATA WE COLLECT ABOUT YOU

When you use YAP by Wizz, we collect different types of information.

Information you give us:

  • Profile Information: This is the info you share to build your profile, like your interests (gaming, music, sports), personality traits (funny, supportive), and physical features. We use this to help you find friends and personalize your experience.

  • Chats, Comments, and Opinions: This includes the messages you send and the things you post. We check this content to make sure it follows our safety rules.

  • Contact Information: We use your email to let you log in to your account and use certain features of the app.

Information we collect automatically (technical information your phone sends to us when you use the app):

  • How you use the app: We see how often you use YAP by Wizz, for how long, and what you do on the app. This helps us understand what you like and how we can make the app better.

  • Information about your device: We collect info like the type of phone you have, its unique advertising ID (like a nickname for your device), and its operating system. This helps us make sure the app works correctly on your device.

Approximate Location: We don't track your exact location, but we use your device's IP address to get a general idea of what country or city you're in. This helps with safety checks and showing you relevant content.

WHAT DATA WE COLLECT ABOUT YOU

When you use YAP by Wizz, we collect different types of information.

Information you give us:

  • Profile Information: This is the info you share to build your profile, like your interests (gaming, music, sports), personality traits (funny, supportive), and physical features. We use this to help you find friends and personalize your experience.

  • Chats, Comments, and Opinions: This includes the messages you send and the things you post. We check this content to make sure it follows our safety rules.

  • Contact Information: We use your email to let you log in to your account and use certain features of the app.

Information we collect automatically (technical information your phone sends to us when you use the app):

  • How you use the app: We see how often you use YAP by Wizz, for how long, and what you do on the app. This helps us understand what you like and how we can make the app better.

  • Information about your device: We collect info like the type of phone you have, its unique advertising ID (like a nickname for your device), and its operating system. This helps us make sure the app works correctly on your device.

Approximate Location: We don't track your exact location, but we use your device's IP address to get a general idea of what country or city you're in. This helps with safety checks and showing you relevant content.

WHAT DATA WE COLLECT ABOUT YOU

When you use YAP by Wizz, we collect different types of information.

Information you give us:

  • Profile Information: This is the info you share to build your profile, like your interests (gaming, music, sports), personality traits (funny, supportive), and physical features. We use this to help you find friends and personalize your experience.

  • Chats, Comments, and Opinions: This includes the messages you send and the things you post. We check this content to make sure it follows our safety rules.

  • Contact Information: We use your email to let you log in to your account and use certain features of the app.

Information we collect automatically (technical information your phone sends to us when you use the app):

  • How you use the app: We see how often you use YAP by Wizz, for how long, and what you do on the app. This helps us understand what you like and how we can make the app better.

  • Information about your device: We collect info like the type of phone you have, its unique advertising ID (like a nickname for your device), and its operating system. This helps us make sure the app works correctly on your device.

Approximate Location: We don't track your exact location, but we use your device's IP address to get a general idea of what country or city you're in. This helps with safety checks and showing you relevant content.

WHAT DATA WE COLLECT ABOUT YOU

When you use YAP by Wizz, we collect different types of information.

Information you give us:

  • Profile Information: This is the info you share to build your profile, like your interests (gaming, music, sports), personality traits (funny, supportive), and physical features. We use this to help you find friends and personalize your experience.

  • Chats, Comments, and Opinions: This includes the messages you send and the things you post. We check this content to make sure it follows our safety rules.

  • Contact Information: We use your email to let you log in to your account and use certain features of the app.

Information we collect automatically (technical information your phone sends to us when you use the app):

  • How you use the app: We see how often you use YAP by Wizz, for how long, and what you do on the app. This helps us understand what you like and how we can make the app better.

  • Information about your device: We collect info like the type of phone you have, its unique advertising ID (like a nickname for your device), and its operating system. This helps us make sure the app works correctly on your device.

Approximate Location: We don't track your exact location, but we use your device's IP address to get a general idea of what country or city you're in. This helps with safety checks and showing you relevant content.

HOW WE USE YOUR DATA

We use your information for a few key reasons, all to make your experience on YAP by Wizz better and safer:

  • To make the app work for you: We use your profile information to set up your account and help you connect with new people. Your chats and messages are processed so you can talk with friends.

  • To keep you safe: We check your age with a selfie to make sure you’re matched with people in an appropriate age group. We also check messages and pictures to block inappropriate content and keep the community safe.

  • To improve the app: We look at how people use the app (like which features are most popular) to fix problems and make YAP by Wizz even more fun to use.

  • To keep the app free: We show ads in the app. To do this, we may share some of your personal and technical information with our advertising partners. This helps them show you ads that might actually be interesting to you. We are very careful about this and make sure all advertisements are suitable for minors. 

HOW WE USE YOUR DATA

We use your information for a few key reasons, all to make your experience on YAP by Wizz better and safer:

  • To make the app work for you: We use your profile information to set up your account and help you connect with new people. Your chats and messages are processed so you can talk with friends.

  • To keep you safe: We check your age with a selfie to make sure you’re matched with people in an appropriate age group. We also check messages and pictures to block inappropriate content and keep the community safe.

  • To improve the app: We look at how people use the app (like which features are most popular) to fix problems and make YAP by Wizz even more fun to use.

  • To keep the app free: We show ads in the app. To do this, we may share some of your personal and technical information with our advertising partners. This helps them show you ads that might actually be interesting to you. We are very careful about this and make sure all advertisements are suitable for minors. 

HOW WE USE YOUR DATA

We use your information for a few key reasons, all to make your experience on YAP by Wizz better and safer:

  • To make the app work for you: We use your profile information to set up your account and help you connect with new people. Your chats and messages are processed so you can talk with friends.

  • To keep you safe: We check your age with a selfie to make sure you’re matched with people in an appropriate age group. We also check messages and pictures to block inappropriate content and keep the community safe.

  • To improve the app: We look at how people use the app (like which features are most popular) to fix problems and make YAP by Wizz even more fun to use.

  • To keep the app free: We show ads in the app. To do this, we may share some of your personal and technical information with our advertising partners. This helps them show you ads that might actually be interesting to you. We are very careful about this and make sure all advertisements are suitable for minors. 

HOW WE USE YOUR DATA

We use your information for a few key reasons, all to make your experience on YAP by Wizz better and safer:

  • To make the app work for you: We use your profile information to set up your account and help you connect with new people. Your chats and messages are processed so you can talk with friends.

  • To keep you safe: We check your age with a selfie to make sure you’re matched with people in an appropriate age group. We also check messages and pictures to block inappropriate content and keep the community safe.

  • To improve the app: We look at how people use the app (like which features are most popular) to fix problems and make YAP by Wizz even more fun to use.

  • To keep the app free: We show ads in the app. To do this, we may share some of your personal and technical information with our advertising partners. This helps them show you ads that might actually be interesting to you. We are very careful about this and make sure all advertisements are suitable for minors. 

WHO WE SHARE YOUR DATA WITH

To make the app work properly and safely, we need to share your info with trusted partners.

  • Service Providers and Helpers: These are companies that help us run the app. This includes Yoti, which estimates your age from your selfie, and other partners who help us moderate pictures and text to keep everyone safe.

  • Tech and Analytics Partners: We use tools from partners like Mixpanel to help us understand how people use our app so we can improve it.

  • Advertising Partners: To keep the app free, we work with advertising companies like Google AdMob, Facebook, and AppLovin. We share technical and personal data with them so they can show you ads in the app. You can find a full list of these partners and their privacy policies in the app's original policy document.

  • Our Company Family: We might share information with other companies that are part of the Wizz family. They will use your information under the same rules in this policy.

  • Business Transactions: If our company is sold or merges with another one, your personal information would be part of the sale and would be transferred to the new owners.

  • Legal and Safety Reasons: We may share your information if we are required to by law, or if we believe it’s necessary to protect the safety of our users and stop illegal activity.

WHO WE SHARE YOUR DATA WITH

To make the app work properly and safely, we need to share your info with trusted partners.

  • Service Providers and Helpers: These are companies that help us run the app. This includes Yoti, which estimates your age from your selfie, and other partners who help us moderate pictures and text to keep everyone safe.

  • Tech and Analytics Partners: We use tools from partners like Mixpanel to help us understand how people use our app so we can improve it.

  • Advertising Partners: To keep the app free, we work with advertising companies like Google AdMob, Facebook, and AppLovin. We share technical and personal data with them so they can show you ads in the app. You can find a full list of these partners and their privacy policies in the app's original policy document.

  • Our Company Family: We might share information with other companies that are part of the Wizz family. They will use your information under the same rules in this policy.

  • Business Transactions: If our company is sold or merges with another one, your personal information would be part of the sale and would be transferred to the new owners.

  • Legal and Safety Reasons: We may share your information if we are required to by law, or if we believe it’s necessary to protect the safety of our users and stop illegal activity.

WHO WE SHARE YOUR DATA WITH

To make the app work properly and safely, we need to share your info with trusted partners.

  • Service Providers and Helpers: These are companies that help us run the app. This includes Yoti, which estimates your age from your selfie, and other partners who help us moderate pictures and text to keep everyone safe.

  • Tech and Analytics Partners: We use tools from partners like Mixpanel to help us understand how people use our app so we can improve it.

  • Advertising Partners: To keep the app free, we work with advertising companies like Google AdMob, Facebook, and AppLovin. We share technical and personal data with them so they can show you ads in the app. You can find a full list of these partners and their privacy policies in the app's original policy document.

  • Our Company Family: We might share information with other companies that are part of the Wizz family. They will use your information under the same rules in this policy.

  • Business Transactions: If our company is sold or merges with another one, your personal information would be part of the sale and would be transferred to the new owners.

  • Legal and Safety Reasons: We may share your information if we are required to by law, or if we believe it’s necessary to protect the safety of our users and stop illegal activity.

WHO WE SHARE YOUR DATA WITH

To make the app work properly and safely, we need to share your info with trusted partners.

  • Service Providers and Helpers: These are companies that help us run the app. This includes Yoti, which estimates your age from your selfie, and other partners who help us moderate pictures and text to keep everyone safe.

  • Tech and Analytics Partners: We use tools from partners like Mixpanel to help us understand how people use our app so we can improve it.

  • Advertising Partners: To keep the app free, we work with advertising companies like Google AdMob, Facebook, and AppLovin. We share technical and personal data with them so they can show you ads in the app. You can find a full list of these partners and their privacy policies in the app's original policy document.

  • Our Company Family: We might share information with other companies that are part of the Wizz family. They will use your information under the same rules in this policy.

  • Business Transactions: If our company is sold or merges with another one, your personal information would be part of the sale and would be transferred to the new owners.

  • Legal and Safety Reasons: We may share your information if we are required to by law, or if we believe it’s necessary to protect the safety of our users and stop illegal activity.

HOW WE KEEP YOUR DATA SAFE

Protecting your privacy is very important to us. We use strong security measures to keep your personal information safe. All of your info is stored on secure servers.

Important: We will never email or call you to ask for your password, credit card details, or national ID numbers.

Your information might be stored in a different country from where you live. When we do this, we make sure your information has the same high level of protection it would have at home.

If you want to know more about how we do this, just email us at legal@wizzapp.com.

HOW WE KEEP YOUR DATA SAFE

Protecting your privacy is very important to us. We use strong security measures to keep your personal information safe. All of your info is stored on secure servers.

Important: We will never email or call you to ask for your password, credit card details, or national ID numbers.

Your information might be stored in a different country from where you live. When we do this, we make sure your information has the same high level of protection it would have at home.

If you want to know more about how we do this, just email us at legal@wizzapp.com.

HOW WE KEEP YOUR DATA SAFE

Protecting your privacy is very important to us. We use strong security measures to keep your personal information safe. All of your info is stored on secure servers.

Important: We will never email or call you to ask for your password, credit card details, or national ID numbers.

Your information might be stored in a different country from where you live. When we do this, we make sure your information has the same high level of protection it would have at home.

If you want to know more about how we do this, just email us at legal@wizzapp.com.

HOW WE KEEP YOUR DATA SAFE

Protecting your privacy is very important to us. We use strong security measures to keep your personal information safe. All of your info is stored on secure servers.

Important: We will never email or call you to ask for your password, credit card details, or national ID numbers.

Your information might be stored in a different country from where you live. When we do this, we make sure your information has the same high level of protection it would have at home.

If you want to know more about how we do this, just email us at legal@wizzapp.com.

YOUR DATA, YOUR RIGHTS

Your personal information belongs to you, and you have rights over it. You can email us at legal@wizzapp.com anytime to:

  • Access Your Data: You can ask for a copy of the personal information we have about you.

  • Correct Your Data: You can ask us to fix any information that is wrong or incomplete.

  • Delete Your Data: You have the right to ask us to erase your personal information. If you do this, we will delete your entire account for safety reasons. We also automatically delete accounts that haven't been used for 24 months.

  • Withdraw Your Consent: You can change your mind about us using your data at any time. Because some information (like your age) is essential for keeping the app safe, withdrawing your consent will mean we have to delete your account.

  • Object to or Limit Use: You can object to us using your data for certain reasons. You can always object to us using your data for marketing.

  • Transfer Your Data: You have the right to request that we transfer your personal data to another service in a structured, commonly used, and machine-readable format.

For our users in France, you also have the right to:

  • Set post-mortem directives: You can provide directives regarding the handling of your personal data after your death.

  • Lodge a complaint with the CNIL: You have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés).

To make a request, you can go to the settings in your app, use this link or email us. We may need to confirm your identity to protect your account. We will try to respond to all requests within one month.

YOUR DATA, YOUR RIGHTS

Your personal information belongs to you, and you have rights over it. You can email us at legal@wizzapp.com anytime to:

  • Access Your Data: You can ask for a copy of the personal information we have about you.

  • Correct Your Data: You can ask us to fix any information that is wrong or incomplete.

  • Delete Your Data: You have the right to ask us to erase your personal information. If you do this, we will delete your entire account for safety reasons. We also automatically delete accounts that haven't been used for 24 months.

  • Withdraw Your Consent: You can change your mind about us using your data at any time. Because some information (like your age) is essential for keeping the app safe, withdrawing your consent will mean we have to delete your account.

  • Object to or Limit Use: You can object to us using your data for certain reasons. You can always object to us using your data for marketing.

  • Transfer Your Data: You have the right to request that we transfer your personal data to another service in a structured, commonly used, and machine-readable format.

For our users in France, you also have the right to:

  • Set post-mortem directives: You can provide directives regarding the handling of your personal data after your death.

  • Lodge a complaint with the CNIL: You have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés).

To make a request, you can go to the settings in your app, use this link or email us. We may need to confirm your identity to protect your account. We will try to respond to all requests within one month.

YOUR DATA, YOUR RIGHTS

Your personal information belongs to you, and you have rights over it. You can email us at legal@wizzapp.com anytime to:

  • Access Your Data: You can ask for a copy of the personal information we have about you.

  • Correct Your Data: You can ask us to fix any information that is wrong or incomplete.

  • Delete Your Data: You have the right to ask us to erase your personal information. If you do this, we will delete your entire account for safety reasons. We also automatically delete accounts that haven't been used for 24 months.

  • Withdraw Your Consent: You can change your mind about us using your data at any time. Because some information (like your age) is essential for keeping the app safe, withdrawing your consent will mean we have to delete your account.

  • Object to or Limit Use: You can object to us using your data for certain reasons. You can always object to us using your data for marketing.

  • Transfer Your Data: You have the right to request that we transfer your personal data to another service in a structured, commonly used, and machine-readable format.

For our users in France, you also have the right to:

  • Set post-mortem directives: You can provide directives regarding the handling of your personal data after your death.

  • Lodge a complaint with the CNIL: You have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés).

To make a request, you can go to the settings in your app, use this link or email us. We may need to confirm your identity to protect your account. We will try to respond to all requests within one month.

YOUR DATA, YOUR RIGHTS

Your personal information belongs to you, and you have rights over it. You can email us at legal@wizzapp.com anytime to:

  • Access Your Data: You can ask for a copy of the personal information we have about you.

  • Correct Your Data: You can ask us to fix any information that is wrong or incomplete.

  • Delete Your Data: You have the right to ask us to erase your personal information. If you do this, we will delete your entire account for safety reasons. We also automatically delete accounts that haven't been used for 24 months.

  • Withdraw Your Consent: You can change your mind about us using your data at any time. Because some information (like your age) is essential for keeping the app safe, withdrawing your consent will mean we have to delete your account.

  • Object to or Limit Use: You can object to us using your data for certain reasons. You can always object to us using your data for marketing.

  • Transfer Your Data: You have the right to request that we transfer your personal data to another service in a structured, commonly used, and machine-readable format.

For our users in France, you also have the right to:

  • Set post-mortem directives: You can provide directives regarding the handling of your personal data after your death.

  • Lodge a complaint with the CNIL: You have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés).

To make a request, you can go to the settings in your app, use this link or email us. We may need to confirm your identity to protect your account. We will try to respond to all requests within one month.

LINKS TO OTHER WEBSITES AND APPS

The YAP by WIZZ app might contain links that take you to other websites or apps. Please be aware that these sites have their own privacy policies. Before you give them any of your information, make sure you read their rules to understand how they will use your data.

LINKS TO OTHER WEBSITES AND APPS

The YAP by WIZZ app might contain links that take you to other websites or apps. Please be aware that these sites have their own privacy policies. Before you give them any of your information, make sure you read their rules to understand how they will use your data.

LINKS TO OTHER WEBSITES AND APPS

The YAP by WIZZ app might contain links that take you to other websites or apps. Please be aware that these sites have their own privacy policies. Before you give them any of your information, make sure you read their rules to understand how they will use your data.

LINKS TO OTHER WEBSITES AND APPS

The YAP by WIZZ app might contain links that take you to other websites or apps. Please be aware that these sites have their own privacy policies. Before you give them any of your information, make sure you read their rules to understand how they will use your data.

WHEN WE UPDATE THESE RULES

We may update this policy from time to time, so you should check this page every so often. If we make a big change, we will update the "last updated" date at the top of this page.

WHEN WE UPDATE THESE RULES

We may update this policy from time to time, so you should check this page every so often. If we make a big change, we will update the "last updated" date at the top of this page.

WHEN WE UPDATE THESE RULES

We may update this policy from time to time, so you should check this page every so often. If we make a big change, we will update the "last updated" date at the top of this page.

WHEN WE UPDATE THESE RULES

We may update this policy from time to time, so you should check this page every so often. If we make a big change, we will update the "last updated" date at the top of this page.

HOW WE'LL CONTACT YOU

If we need to send you important information (for legal or other reasons), we will usually email you or send you a notification in the app.

HOW WE'LL CONTACT YOU

If we need to send you important information (for legal or other reasons), we will usually email you or send you a notification in the app.

HOW WE'LL CONTACT YOU

If we need to send you important information (for legal or other reasons), we will usually email you or send you a notification in the app.

HOW WE'LL CONTACT YOU

If we need to send you important information (for legal or other reasons), we will usually email you or send you a notification in the app.

HOW TO CONTACT US

If you have any questions about this privacy policy, please email us at legal@wizzapp.com.

HOW TO CONTACT US

If you have any questions about this privacy policy, please email us at legal@wizzapp.com.

HOW TO CONTACT US

If you have any questions about this privacy policy, please email us at legal@wizzapp.com.

HOW TO CONTACT US

If you have any questions about this privacy policy, please email us at legal@wizzapp.com.

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

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Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

social media

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

social media

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

social media