safety on wizz

Wizz safety hub

Wizz safety hub

industry-leading age assurance

industry-leading age assurance

Wizz is designed to help Gen Z make verified, age-appropriate connections. Our age assurance systems ensure users can connect with confidence, knowing they’re talking to users their own age.

Age assurance starts before account creation: All users must complete age verification with Yoti's advanced age estimation technology and date-of-birth checks. If needed, we also request ID verification to prevent age misrepresentation.

Users are placed into age-appropriate communities, so conversations stay relevant, respectful, and safe.

Wizz is designed to help Gen Z make verified, age-appropriate connections. Our age assurance systems ensure users can connect with confidence, knowing they’re talking to users their own age.

Age assurance starts before account creation: All users must complete age verification with Yoti's advanced age estimation technology and date-of-birth checks. If needed, we also request ID verification to prevent age misrepresentation.

Users are placed into age-appropriate communities, so conversations stay relevant, respectful, and safe.

Robust identity verification

Robust identity verification

Identity verification on Wizz extends beyond onboarding, making Wizz one of the safest apps in the market.

Identity Consistency Checks: We monitor for any discrepancies in age information at signup, within user profiles, or during interactions on the Wizz app. Any users suspected of identity misrepresentation are restricted and banned.

100% verified profiles: All images on the platform are being verified with AWS Machine Learning. This requires that every user's first profile photo must match the face of their age verification photo. This ensures users are authentic and creates a safe environment.

Identity verification on Wizz extends beyond onboarding, making Wizz one of the safest apps in the market.

Identity Consistency Checks: We monitor for any discrepancies in age information at signup, within user profiles, or during interactions on the Wizz app. Any users suspected of identity misrepresentation are restricted and banned.

100% verified profiles: All images on the platform are being verified with AWS Machine Learning. This requires that every user's first profile photo must match the face of their age verification photo. This ensures users are authentic and creates a safe environment.

in-app security

in-app security

Safety is our top priority at Wizz, and all users must adhere to our Community Guidelines. We enforce strict rules to ensure conversations among Wizz users mirror the respectful exchanges they’d have face-to-face.

Pre-moderation: Every piece of content is analyzed by our automated moderation partners Bodyguard and Hive. Content detected as harmful or inappropriate is removed before it is ever uploaded for other users to see.

Clear consequences for violations: we restrict and ban users based on the severity and frequency of their violation, ensuring that Wizz remains a safe and respectful environment.

Easy in-app reporting: Users can quickly report content or behavior directly in the app and include screenshots or videos to help our team review the issue. Our manual moderation team reviews reports within 24h, and makes decisive action on violating accounts.

Safety is our top priority at Wizz, and all users must adhere to our Community Guidelines. We enforce strict rules to ensure conversations among Wizz users mirror the respectful exchanges they’d have face-to-face.

Pre-moderation: Every piece of content is analyzed by our automated moderation partners Bodyguard and Hive. Content detected as harmful or inappropriate is removed before it is ever uploaded for other users to see.

Clear consequences for violations: we restrict and ban users based on the severity and frequency of their violation, ensuring that Wizz remains a safe and respectful environment.

Easy in-app reporting: Users can quickly report content or behavior directly in the app and include screenshots or videos to help our team review the issue. Our manual moderation team reviews reports within 24h, and makes decisive action on violating accounts.

Safety is our top priority at Wizz, and all users must adhere to our Community Guidelines. We enforce strict rules to ensure conversations among Wizz users mirror the respectful exchanges they’d have face-to-face.

Pre-moderation: Every piece of content is analyzed by our automated moderation partners Bodyguard and Hive. Content detected as harmful or inappropriate is removed before it is ever uploaded for other users to see.

Clear consequences for violations: we restrict and ban users based on the severity and frequency of their violation, ensuring that Wizz remains a safe and respectful environment.

Easy in-app reporting: Users can quickly report content or behavior directly in the app and include screenshots or videos to help our team review the issue. Our manual moderation team reviews reports within 24h, and makes decisive action on violating accounts.

uncompromised safety

uncompromised safety

Safety by design: Safety is built into every part of Wizz, from before account creation through in-app interactions. With strict Terms & Conditions, clear Community Guidelines, and pre-moderation of all content before it’s shared, Wizz prioritizes safety at the center of the user experience.

Trusted partnerships & proven technology: We partner with the strongest providers on the market, including Yoti, Bodyguard, and Hive to deliver rigorous age verification, identity checks, and content moderation.

Continuous oversight & accountability: Our safety tools and policies are regularly audited and improved, supported by a dedicated moderation team and strong enforcement measures to prevent bad behavior.

FAQ

Is the Wizz app safe?

Yes, since the beginning, the safety of our users has been our top priority, contributing to our success. Young people can truly be themselves and form meaningful connections on Wizz because they feel safe and confident knowing they are interacting with real peers of their own age. Users can only be contacted by people within their age group, and the moderation rules apply to all users.

Is the Wizz app safe?

Yes, since the beginning, the safety of our users has been our top priority, contributing to our success. Young people can truly be themselves and form meaningful connections on Wizz because they feel safe and confident knowing they are interacting with real peers of their own age. Users can only be contacted by people within their age group, and the moderation rules apply to all users.

Is the Wizz app safe?

Yes, since the beginning, the safety of our users has been our top priority, contributing to our success. Young people can truly be themselves and form meaningful connections on Wizz because they feel safe and confident knowing they are interacting with real peers of their own age. Users can only be contacted by people within their age group, and the moderation rules apply to all users.

Is the Wizz app safe?

Yes, since the beginning, the safety of our users has been our top priority, contributing to our success. Young people can truly be themselves and form meaningful connections on Wizz because they feel safe and confident knowing they are interacting with real peers of their own age. Users can only be contacted by people within their age group, and the moderation rules apply to all users.

Do you have to be verified on Wizz?

Yes. Every day, millions of young people worldwide turn to Wizz for virtual socializing and building genuine connections. To ensure this safe environment, every user on Wizz must be verified, meaning that (i) we make sure users are the age they claim to be, and (ii) the person using the phone is a real person and the same person who signed up initially. 

For age verification, we have implemented state-of-the-art technology to verify that users are the age they claim to be, utilizing an age estimation algorithm developed by Yoti, a company trusted by the UK Home Office and the NHS for ID verification.

For profile verification, we partner with AWS to ensure that every Wizz user is who they claim to be. When a user uploads a photo, AWS technology immediately verifies the image to confirm it matches the user’s true identity. Only verified photos are allowed to appear on their profile, maintaining the integrity and authenticity of our community.

Do you have to be verified on Wizz?

Yes. Every day, millions of young people worldwide turn to Wizz for virtual socializing and building genuine connections. To ensure this safe environment, every user on Wizz must be verified, meaning that (i) we make sure users are the age they claim to be, and (ii) the person using the phone is a real person and the same person who signed up initially. 

For age verification, we have implemented state-of-the-art technology to verify that users are the age they claim to be, utilizing an age estimation algorithm developed by Yoti, a company trusted by the UK Home Office and the NHS for ID verification.

For profile verification, we partner with AWS to ensure that every Wizz user is who they claim to be. When a user uploads a photo, AWS technology immediately verifies the image to confirm it matches the user’s true identity. Only verified photos are allowed to appear on their profile, maintaining the integrity and authenticity of our community.

Do you have to be verified on Wizz?

Yes. Every day, millions of young people worldwide turn to Wizz for virtual socializing and building genuine connections. To ensure this safe environment, every user on Wizz must be verified, meaning that (i) we make sure users are the age they claim to be, and (ii) the person using the phone is a real person and the same person who signed up initially. 

For age verification, we have implemented state-of-the-art technology to verify that users are the age they claim to be, utilizing an age estimation algorithm developed by Yoti, a company trusted by the UK Home Office and the NHS for ID verification.

For profile verification, we partner with AWS to ensure that every Wizz user is who they claim to be. When a user uploads a photo, AWS technology immediately verifies the image to confirm it matches the user’s true identity. Only verified photos are allowed to appear on their profile, maintaining the integrity and authenticity of our community.

Do you have to be verified on Wizz?

Yes. Every day, millions of young people worldwide turn to Wizz for virtual socializing and building genuine connections. To ensure this safe environment, every user on Wizz must be verified, meaning that (i) we make sure users are the age they claim to be, and (ii) the person using the phone is a real person and the same person who signed up initially. 

For age verification, we have implemented state-of-the-art technology to verify that users are the age they claim to be, utilizing an age estimation algorithm developed by Yoti, a company trusted by the UK Home Office and the NHS for ID verification.

For profile verification, we partner with AWS to ensure that every Wizz user is who they claim to be. When a user uploads a photo, AWS technology immediately verifies the image to confirm it matches the user’s true identity. Only verified photos are allowed to appear on their profile, maintaining the integrity and authenticity of our community.

Why was Wizz removed from the app stores?

February 2024, Wizz faced negative publicity when several media platforms alleged that there was  a high number of scammers on the app. This resulted in the app being temporarily removed from the Apple App andGoogle Play Stores. During this period, representatives from both Stores conducted thorough internal and external audits of our platform. Following these audits, both companies confirmed that Wizz is safe for users and put the app back online. We continue to prioritize user security above all else and have increased our efforts to communicate openly with the media about our safety measures.

Why was Wizz removed from the app stores?

February 2024, Wizz faced negative publicity when several media platforms alleged that there was  a high number of scammers on the app. This resulted in the app being temporarily removed from the Apple App andGoogle Play Stores. During this period, representatives from both Stores conducted thorough internal and external audits of our platform. Following these audits, both companies confirmed that Wizz is safe for users and put the app back online. We continue to prioritize user security above all else and have increased our efforts to communicate openly with the media about our safety measures.

Why was Wizz removed from the app stores?

February 2024, Wizz faced negative publicity when several media platforms alleged that there was  a high number of scammers on the app. This resulted in the app being temporarily removed from the Apple App andGoogle Play Stores. During this period, representatives from both Stores conducted thorough internal and external audits of our platform. Following these audits, both companies confirmed that Wizz is safe for users and put the app back online. We continue to prioritize user security above all else and have increased our efforts to communicate openly with the media about our safety measures.

Why was Wizz removed from the app stores?

February 2024, Wizz faced negative publicity when several media platforms alleged that there was  a high number of scammers on the app. This resulted in the app being temporarily removed from the Apple App andGoogle Play Stores. During this period, representatives from both Stores conducted thorough internal and external audits of our platform. Following these audits, both companies confirmed that Wizz is safe for users and put the app back online. We continue to prioritize user security above all else and have increased our efforts to communicate openly with the media about our safety measures.

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS

Wizz and other Wizz product trade names are trademarks of Wizz SAS. 

All names and marks on this website are their respective owners’ trade names, trademarks or service marks.

© 2024 All rights reserved Wizz SAS